I just completed the KCL Europe women's race. I finished right with Carol Scott of ZSUN, but the race didn't complete for me at the banner. Instead, Zwift started counting up in distance to go. How do I get credit for this race? I streamed it to YouTube if you need to see proof of what happened.
sublimewinter wrote:
Thu Mar 14, 2019 9:29 pm
I just completed the KCL Europe women's race. I finished right with Carol Scott of ZSUN, but the race didn't complete for me at the banner. Instead, Zwift started counting up in distance to go. How do I get credit for this race? I streamed it to YouTube if you need to see proof of what happened.
Sorted.
Hi,

the exact same thing happened to me tonight for KCL race @ 20:00 UTC: https://www.zwiftpower.com/events.php?zid=171935 . No results @ the finish banner and started counting backwards to the banner after I passed it up to 4000m. And the result missing in ZP.

When I clicked "update activity list and find missing events" in ZP it was found and appeared under "Activities" but it still doesn't show up in the race results. My time was around 59:4x just a spot or two in front of Reino Kleband.

The fit file (link from ZP): https://s3-fit-prd-uswest2-zwift.s3.ama ... 9-42137695

Strava: https://www.strava.com/activities/2230374380
radiaator wrote:
Thu Mar 21, 2019 9:41 pm
Hi,

the exact same thing happened to me tonight for KCL race @ 20:00 UTC: https://www.zwiftpower.com/events.php?zid=171935 . No results @ the finish banner and started counting backwards to the banner after I passed it up to 4000m. And the result missing in ZP.

When I clicked "update activity list and find missing events" in ZP it was found and appeared under "Activities" but it still doesn't show up in the race results. My time was around 59:4x just a spot or two in front of Reino Kleband.

The fit file (link from ZP): https://s3-fit-prd-uswest2-zwift.s3.ama ... 9-42137695

Strava: https://www.strava.com/activities/2230374380
I've forced you in there.

https://www.zwiftpower.com/events.php?zid=171935
uclown2002 wrote:
Thu Mar 21, 2019 9:57 pm
I've forced you in there.
Thank you! You never sleep :)

I seem to be at more or less right spot. Anyway, I'm back in the results and exactly at the right place in the C-s so that's awesome. Did you have to set the time manually? Weird bug... I did ran out of my Zwift trial 25 kilometers during the race. Maybe that's the reason. Trial because I cancelled my subscription (going abroad for some time).
radiaator wrote:
Thu Mar 21, 2019 10:40 pm
uclown2002 wrote:
Thu Mar 21, 2019 9:57 pm
I've forced you in there.
Thank you! You never sleep :)

I seem to be at more or less right spot. Anyway, I'm back in the results and exactly at the right place in the C-s so that's awesome. Did you have to set the time manually? Weird bug... I did ran out of my Zwift trial 25 kilometers during the race. Maybe that's the reason. Trial because I cancelled my subscription (going abroad for some time).
The estimated time put you much lower in the rankings so I had to adjust timing to put you in the position you believed you were.