Hi,

I have finished a race but I have no result (usually I have no problem).

Here is the race: https://www.zwiftpower.com/events.php?zid=128929
My profile: https://www.zwiftpower.com/profile.php?z=456432

I can see that my name still appears on the "Live" tab (at the bottom):



Here I can see that it is considered that I did not finished the race, but you can see that it is displayed that I am on the second lap "30.0km (2)" whereas the race was only 1 lap.

I have saved my Zwift ride as usual and closed the game (PC) maybe 15sec after crossing the line.

Do you have any idea why this is happening?

I don't know if it is related, but I was on the 25km free trial of the month and it experied during the race...

Hi,

I have finished a race but I have no result (usually I have no problem).

Here is the race: https://www.zwiftpower.com/events.php?zid=128929
My profile: https://www.zwiftpower.com/profile.php?z=456432

I can see that my name still appears on the "Live" tab (at the bottom):



Here I can see that it is considered that I did not finished the race, but you can see that it is displayed that I am on the second lap "30.0km (2)" whereas the race was only 1 lap.

I have saved my Zwift ride as usual and closed the game (PC) maybe 15sec after crossing the line.

Do you have any idea why this is happening?

I don't know if it is related, but I was on the 25km free trial of the month and it experied during the race...

There are normally client side connection issues often near the end but it's possibly linked to your free trial expiring.

Thank you for your answer Sticky .
Is there something I can do to finish this activity and join the leaderboard?

Thank you for your answer Sticky .
Is there something I can do to finish this activity and join the leaderboard?

It may be possible for the race organiser to force you in to the results.

You can find them at :- https://www.facebook.com/groups/SwedishZwiftriders/

Ok, thank you. I will contact them.